Everyone remembers exactly where they were that morning; I was on the 22nd floor of the USA TODAY tower overlooking downtown Washington when the plane ploughed into the Pentagon, clearly visible across Arlington National Cemetery. Because a radio report said another plane was heading toward our building, my colleagues evacuated. I suppose I should have done the same -- after all, by then I was just a business guy building the travel website, and I hadn't done any journalism for more than two years -- but my bad habits from years as a foreign correspondent took over. All those obscure stories, filed with such great struggle (in Kompong Thom, Cambodia, in 1993 I had to sweep the crickets out of my suitcase-sized satellite phone dish, then connect my Tandy computer via accoustic couplers). Now here was the biggest story in the world, and I had phones, computers at my fingertips and a perfect view. I stayed, started writing the main story with the help of a late-arriving colleague, and kept updating it all day. I was grateful to have something to do that kept my mind off the overwhelming horror.
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